DARRAN is a growing furniture manufacturing company offering the opportunity for a CAREER that includes competitive wages, full benefits package and end of year Profit Sharing! We are currently seeking to fill a Customer Service position. Be sure to look over our website to see the beautiful products our employees make and send your resume today to become a part of DARRAN's exciting and innovative work culture.

Essential Duties and Responsibilities:

• Communication via email, phone, and fax with field sales and customers.
• Assist Customers by answering product questions and providing price quotes on products.
• Assist Sales by promoting new products and programs.
• Develop strong Customer bonds by providing dependable service through communication timeliness, quote timeliness and overall understanding of product and processes.
• Provide leads and customer information to Internal and External Sales Departments, for project follow-up.
• Assist with the processing and proofing of orders to ensure correctness of goods and discount.
• Provide detailed shipping information to customers when requested and schedule critical orders as needed with Manufacturing.
• First line contact on Freight and Warranty issues.

Knowledge / Experience / Skills:

• High School Diploma Required, Degree from Accredited University preferred.
• 3+ years of customer service experience
• Experience in Furniture Manufacturing / Office Furniture preferred.
• Proficient in Microsoft Office Applications.
• Experience with CAP/Giza, 20/20 preferred.
• Excellent written and verbal communication skills required.
• Strong qualities of adaptability, dependability and professionalism required
• Ability to multi task

Required experience:
Furniture Industry: 1 year
Customer Service: 3 years

DARRAN is proud to be an EEO/AA employer and provide a drug-free work environment.